/* Ainora UI v2 — Mensajes (inbox), Contactos (CRM) and Conectar redes.
   Colours: ainora-theme.css tokens only. Brand marks (WhatsApp / Instagram / Facebook) come from base.css. */

/* ============ Shared bits ============ */
.ainora-inbox [hidden],#crm-view [hidden]{display:none!important}
.ainora-inbox svg,#crm-view svg{flex:none}
.ainora-inbox :is(.secondary-button,.primary-button,.ghost-button,.danger-button) svg{width:17px;height:17px}

/* Round avatar with initials and the small brand mark */
.inbox-avatar,.profile-avatar,.crm-avatar{position:relative;flex:none;display:grid;place-items:center;width:42px;height:42px;border-radius:50%;background:var(--t-accent-soft);color:var(--t-accent-text);font-weight:800;font-size:13px;letter-spacing:.01em;line-height:1;user-select:none}
.inbox-avatar>svg,.profile-avatar>svg,.crm-avatar>svg{width:44%;height:44%}
:is(.inbox-avatar,.profile-avatar,.crm-avatar) .channel-badge{position:absolute;right:-3px;bottom:-3px;width:18px;height:18px;border:2px solid var(--t-surface);box-sizing:border-box}
.channel-badge svg{width:10px;height:10px;display:block;color:#fff}
.channel-badge.messenger svg{width:11px;height:11px}
.channel-badge.other{background:var(--t-muted)}
/* Customer photo (Instagram / Messenger) over the initials; the brand mark stays on top */
:is(.inbox-avatar,.profile-avatar,.crm-avatar)>.avatar-photo{position:absolute;inset:0;width:100%;height:100%;border-radius:50%;object-fit:cover;background:var(--t-surface-3);box-shadow:inset 0 0 0 1px var(--t-line)}
:is(.inbox-avatar,.profile-avatar,.crm-avatar)>.channel-badge{z-index:1}
#workspace #crm-view .crm-avatar>.avatar-photo{width:100%;height:100%}

/* ============ Toolbar ============ */
.ainora-inbox{display:flex;flex-direction:column;gap:14px;min-width:0}
.inbox-heading{display:flex;align-items:center;gap:10px;flex-wrap:wrap;min-width:0}
.inbox-views{display:inline-flex;gap:2px;padding:4px;border-radius:12px;background:var(--t-surface-3)}
.inbox-view-switch{display:inline-flex;align-items:center;gap:7px;height:34px;padding:0 13px;border:0;border-radius:9px;background:transparent;color:var(--t-muted);font:700 13px/1 var(--font);cursor:pointer;transition:background-color .15s var(--ease),color .15s}
.inbox-view-switch:hover{color:var(--t-text)}
.inbox-view-switch[aria-pressed=true]{background:var(--t-surface);color:var(--t-text);box-shadow:var(--sh-sm)}
.inbox-view-switch svg{width:16px;height:16px}
.inbox-channels{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-left:auto}
.inbox-channel{display:inline-flex;align-items:center;gap:7px;height:32px;padding:0 11px 0 5px;border:1px solid var(--t-line);border-radius:var(--r-pill);background:var(--t-surface);color:var(--t-text-2);font-size:12.5px;white-space:nowrap}
.inbox-channel .channel-badge{width:22px;height:22px;border:0}
.inbox-channel .channel-badge svg{width:12px;height:12px}
.inbox-channel strong{font-weight:700}
.inbox-channel::after{content:'';width:7px;height:7px;border-radius:50%;background:var(--t-line-strong)}
.inbox-channel[data-status=active]::after{background:var(--t-ok);box-shadow:0 0 0 3px var(--t-ok-soft)}
.inbox-channel[data-status=pending]::after{background:var(--t-warn);box-shadow:0 0 0 3px var(--t-warn-soft)}
.inbox-channel-state,.inbox-channel-account{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.inbox-actions{display:flex;align-items:center;gap:8px}
.inbox-heading :is(.secondary-button,.portal-guide-replay){min-height:38px;padding:0 13px;font-size:13px}
.inbox-guide-launch svg{color:var(--t-accent-text)}
.inbox-guide-launch[aria-pressed=true]{background:var(--t-accent-soft);border-color:transparent;color:var(--t-accent-text)}
.inbox-feedback{margin:0;padding:10px 14px;border-radius:var(--r-md);background:var(--t-accent-soft);color:var(--t-accent-text);font-size:13px;font-weight:600}
.inbox-feedback:empty{display:none}

/* ============ Three-pane card ============ */
.inbox-layout{position:relative;display:grid;grid-template-columns:minmax(290px,340px) minmax(0,1fr) auto;height:var(--inbox-height,calc(100dvh - 240px));min-height:540px;background:var(--t-surface);border:1px solid var(--t-line);border-radius:var(--r-lg);box-shadow:var(--sh-sm);overflow:hidden}

/* ---- List pane ---- */
.inbox-list-pane{display:flex;flex-direction:column;min-width:0;min-height:0;border-right:1px solid var(--t-line)}
.inbox-tabs{display:flex;gap:4px;padding:14px 14px 10px;overflow-x:auto;scrollbar-width:none}
.inbox-tab{display:inline-flex;align-items:center;gap:6px;height:32px;padding:0 11px;border:0;border-radius:9px;background:transparent;color:var(--t-muted);font:700 12.5px/1 var(--font);white-space:nowrap;cursor:pointer;transition:background-color .15s,color .15s}
.inbox-tab:hover{color:var(--t-text);background:var(--t-surface-3)}
.inbox-tab[aria-pressed=true]{background:var(--t-accent-soft);color:var(--t-accent-text)}
.inbox-tab-count:empty{display:none}
.inbox-tab-count{display:inline-grid;place-items:center;min-width:18px;height:18px;padding:0 5px;border-radius:var(--r-pill);background:var(--t-warn-soft);color:var(--t-warn);font-size:11px;font-weight:800}
.inbox-filters{display:flex;gap:8px;padding:0 14px 12px}
.inbox-search{flex:1;min-width:0;display:flex;align-items:center;gap:8px;height:40px;padding:0 12px;border:1px solid var(--t-line);border-radius:11px;background:var(--t-canvas);color:var(--t-muted);font-weight:400;cursor:text;transition:border-color .15s,box-shadow .15s}
.inbox-search:focus-within{border-color:var(--t-accent);box-shadow:0 0 0 3px var(--t-accent-soft);background:var(--t-surface)}
.inbox-search input{all:unset;flex:1;min-width:0;height:100%;font-size:13.5px;color:var(--t-text)}
.inbox-search input::placeholder{color:var(--t-muted)}
.inbox-search input::-webkit-search-cancel-button{cursor:pointer}
.inbox-filter-toggle{flex:none;width:40px;height:40px;border-radius:11px}
.inbox-filter-toggle.is-filtered{background:var(--t-accent-soft);border-color:transparent;color:var(--t-accent-text)}
.inbox-list{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;border-top:1px solid var(--t-line)}
.inbox-list[data-filter=need] .inbox-contact:not([data-need="1"]),.inbox-list[data-filter=ai] .inbox-contact:not([data-ai="1"]){display:none!important}

.inbox-contact{position:relative;display:grid;grid-template-columns:42px minmax(0,1fr) auto;grid-template-rows:auto auto;column-gap:12px;row-gap:3px;align-items:center;width:100%;min-height:68px;padding:12px 16px;border:0;border-bottom:1px solid var(--t-line);background:transparent;color:var(--t-text);font:inherit;text-align:left;cursor:pointer;transition:background-color .15s var(--ease)}
.inbox-contact:hover{background:color-mix(in srgb,var(--t-surface-3) 60%,transparent)}
.inbox-contact:focus-visible{outline:2px solid var(--t-accent);outline-offset:-2px}
.inbox-contact.selected{background:var(--t-accent-soft)}
.inbox-contact.selected::before{content:'';position:absolute;left:0;top:10px;bottom:10px;width:3px;border-radius:0 3px 3px 0;background:var(--t-accent)}
.inbox-contact.selected .channel-badge{border-color:var(--t-accent-soft)}
.inbox-contact .inbox-avatar{grid-row:1/3}
.inbox-name{grid-column:2;font-size:13.5px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox-time{grid-column:3;grid-row:1;justify-self:end;font-size:11.5px;color:var(--t-muted);white-space:nowrap}
.inbox-preview{grid-column:2;grid-row:2;font-size:12.5px;color:var(--t-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox-unread{grid-column:3;grid-row:2;justify-self:end;display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 6px;border-radius:var(--r-pill);background:var(--t-accent);color:var(--t-on-accent);font-size:11px;font-weight:800}
.inbox-contact.is-unread .inbox-name{font-weight:800}
.inbox-contact.is-unread .inbox-preview{color:var(--t-text);font-weight:600}
.inbox-contact.is-unread .inbox-time{color:var(--t-accent-text);font-weight:700}
.inbox-row-meta{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.inbox-empty{margin:0;padding:36px 24px;text-align:center;color:var(--t-muted);font-size:13.5px}
.inbox-empty.is-loading::before{content:'';display:block;width:22px;height:22px;margin:0 auto 12px;border-radius:50%;border:2.5px solid var(--t-accent-soft);border-top-color:var(--t-accent);animation:inbox-spin .8s linear infinite}
@keyframes inbox-spin{to{transform:rotate(360deg)}}
.inbox-load-more{display:flex;width:calc(100% - 28px);margin:12px 14px}
.inbox-pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 14px;border-top:1px solid var(--t-line);color:var(--t-muted);font-size:12.5px}

/* ---- Conversation pane ---- */
.inbox-detail{container:inbox-detail/inline-size;position:relative;display:flex;flex-direction:column;min-width:0;min-height:0;background:color-mix(in srgb,var(--t-canvas) 75%,var(--t-surface))}
.inbox-detail-empty{margin:auto;display:grid;justify-items:center;gap:6px;max-width:320px}
.inbox-detail-empty strong{color:var(--t-text);font-size:15px}
.inbox-detail-empty span:last-child{font-size:13px}
.inbox-empty-art{display:grid;place-items:center;width:60px;height:60px;margin-bottom:8px;border-radius:18px;background:var(--t-accent-soft);color:var(--t-accent-text)}
.inbox-thread{flex:1;min-height:0;display:flex;flex-direction:column}
.inbox-chat-header{display:flex;align-items:center;gap:12px;min-height:72px;padding:12px 20px;background:var(--t-surface);border-bottom:1px solid var(--t-line)}
.inbox-chat-avatar .inbox-avatar{width:40px;height:40px}
.inbox-chat-id{flex:1;min-width:0;display:grid;gap:1px}
.inbox-chat-id h3,.inbox-contact-title{margin:0;font-size:15px;font-weight:700;letter-spacing:-.01em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox-chat-sub{font-size:12.5px;color:var(--t-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox-chat-actions{display:flex;align-items:center;gap:8px;flex:none}
.inbox-back{display:none!important}
.inbox-back .btn-label{display:none}
.inbox-stage-trigger{display:inline-flex;align-items:center;gap:4px;height:30px;padding:0 9px 0 12px;border:0;border-radius:var(--r-pill);background:var(--t-accent-soft);color:var(--t-accent-text);font:700 12px/1 var(--font);cursor:pointer;white-space:nowrap}
.inbox-stage-trigger svg{width:14px;height:14px;opacity:.75}
.inbox-stage-trigger[data-stage=new],.inbox-stage-trigger[data-stage=closed]{background:var(--t-surface-3);color:var(--t-text-2)}
.inbox-stage-trigger[data-stage=followup]{background:var(--t-warn-soft);color:var(--t-warn)}
.inbox-stage-trigger[data-stage=won]{background:var(--t-ok-soft);color:var(--t-ok)}
.inbox-stage-trigger:disabled{opacity:.6;cursor:default}
.inbox-control-action.is-human{background:var(--t-accent-soft);border-color:transparent;color:var(--t-accent-text)}
.inbox-control-action.is-human:hover:not(:disabled){background:var(--t-accent-soft);border-color:var(--t-accent-mid)}
.inbox-info-toggle[aria-expanded=true]{background:var(--t-accent-soft);color:var(--t-accent-text);border-color:transparent}
.inbox-chat-header .portal-guide-replay{min-height:40px;padding:0 12px;font-size:13px}

.inbox-context-notice{display:flex;align-items:center;gap:8px;margin:12px 20px 0;padding:9px 14px;border-radius:11px;font-size:12.5px;font-weight:700;line-height:1.35;background:var(--t-ok-soft);color:var(--t-ok)}
.inbox-context-notice[data-state=human]{background:var(--t-accent-soft);color:var(--t-accent-text)}
.inbox-context-notice[data-state=quota]{background:var(--t-warn-soft);color:var(--t-warn)}
.inbox-selection-tools{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:10px 20px 0;padding:8px 10px 8px 14px;border-radius:12px;background:var(--t-surface);border:1px solid var(--t-line);box-shadow:var(--sh-sm)}
.inbox-selection-count{margin-right:auto;font-size:13px;font-weight:700}
.inbox-selection-tools button{min-height:36px}

.inbox-messages{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;display:flex;flex-direction:column;gap:8px;padding:16px 24px 20px}
.inbox-messages:focus-visible{outline:2px solid var(--t-accent);outline-offset:-2px}
.inbox-day{align-self:center;margin:10px 0 4px;padding:3px 12px;border:1px solid var(--t-line);border-radius:var(--r-pill);background:var(--t-surface);color:var(--t-muted);font-size:11.5px;font-weight:700}
.inbox-day::first-letter{text-transform:uppercase}
.inbox-bubble{position:relative;align-self:flex-start;max-width:min(560px,72%);padding:10px 14px 7px;border:1px solid var(--t-line);border-radius:16px;border-bottom-left-radius:6px;background:var(--t-surface);color:var(--t-text);font-size:14px;line-height:1.45;box-shadow:0 1px 2px rgba(var(--t-shadow-color),.04)}
.inbox-bubble p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}
.inbox-bubble p:empty{display:none}
.inbox-bubble.outbound{align-self:flex-end;border-color:transparent;border-radius:16px;border-bottom-right-radius:6px;background:var(--t-accent-soft)}
/* Automatic system messages (e.g. cabañas: deposit confirmed, stay approved): neutral, not the AI style */
.inbox-bubble.outbound[data-author=system]{background:var(--t-surface-3);border:1px dashed var(--t-line-strong);color:var(--t-text)}
.inbox-bubble[data-author=system] .inbox-author{color:var(--t-muted)}
.inbox-bubble.outbound[data-author=assistant]{background:var(--t-accent);color:var(--t-on-accent);box-shadow:0 6px 16px color-mix(in srgb,var(--t-accent) 22%,transparent)}
@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .inbox-bubble.outbound[data-author=assistant]{background:linear-gradient(135deg,color-mix(in srgb,var(--t-accent) 86%,var(--t-canvas)),color-mix(in srgb,color-mix(in srgb,var(--t-accent) 70%,var(--t-accent-2)) 70%,var(--t-canvas)))}}
:root[data-theme=dark] .inbox-bubble.outbound[data-author=assistant]{background:linear-gradient(135deg,color-mix(in srgb,var(--t-accent) 86%,var(--t-canvas)),color-mix(in srgb,color-mix(in srgb,var(--t-accent) 70%,var(--t-accent-2)) 70%,var(--t-canvas)))}
.inbox-author{display:block;margin-bottom:3px;font-size:11px;font-weight:800;letter-spacing:.01em;color:var(--t-accent-text)}
.inbox-bubble[data-author=assistant] .inbox-author{color:inherit;opacity:.9}
.inbox-author.external{color:var(--t-muted)}
.inbox-origin{display:block;margin-bottom:4px;font-size:11.5px;font-style:italic;color:var(--t-warn)}
.inbox-meta{display:flex;align-items:center;justify-content:flex-end;gap:4px;margin-top:3px;font-size:11px;color:var(--t-muted);font-variant-numeric:tabular-nums}
.inbox-bubble[data-author=assistant] .inbox-meta{color:inherit;opacity:.8}
.inbox-status{font-weight:800}
.inbox-status.uncertain{display:inline-grid;place-items:center;width:15px;height:15px;border-radius:50%;background:var(--t-warn-soft);color:var(--t-warn);font-size:10px}
.inbox-bubble.is-selected{outline:2px solid var(--t-accent);outline-offset:2px}
.inbox-message-more{position:absolute;top:50%;right:-42px;width:36px;height:36px;margin-top:-18px;display:grid;place-items:center;padding:0;border:0;border-radius:50%;background:transparent;color:var(--t-muted);cursor:pointer;opacity:0;transition:opacity .15s,background-color .15s}
.inbox-bubble.outbound .inbox-message-more{right:auto;left:-42px}
.inbox-bubble:hover .inbox-message-more,.inbox-message-more:focus-visible,.inbox-message-more[aria-expanded=true]{opacity:1}
.inbox-message-more:hover{background:var(--t-surface-3);color:var(--t-text)}
@media (hover:none){.inbox-bubble:hover .inbox-message-more{opacity:0}.inbox-bubble.is-active .inbox-message-more,.inbox-message-more:focus-visible{opacity:1}}
.inbox-bubble.is-active .inbox-message-more{opacity:1}
.inbox-pick{float:right;margin:-2px -6px 4px 10px}
.inbox-check{display:grid;place-items:center;width:24px;height:24px;padding:0;border:2px solid var(--t-line-strong);border-radius:50%;background:var(--t-surface);color:var(--t-on-accent);font-size:13px;font-weight:800;cursor:pointer}
.inbox-check[aria-checked=true]{background:var(--t-accent);border-color:var(--t-accent)}
.inbox-media{margin:2px 0 6px}
.inbox-media-button{display:inline-flex;align-items:center;gap:8px;max-width:100%;min-height:38px;padding:7px 12px;border:1px solid color-mix(in srgb,currentColor 18%,transparent);border-radius:10px;background:color-mix(in srgb,currentColor 6%,transparent);color:inherit;font:600 13px var(--font);cursor:pointer;text-align:left}
.inbox-media-button span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.inbox-media-button:disabled{opacity:.6;cursor:progress}
.inbox-media img{display:block;max-width:min(280px,100%);max-height:320px;border-radius:10px;object-fit:cover}
.inbox-media audio{width:min(280px,100%);height:40px}
.inbox-media video{max-width:min(320px,100%);border-radius:10px}
.inbox-media>a[download]{display:inline-block;margin-top:4px;font-size:12px;color:inherit}
.inbox-media-feedback{font-size:12px;opacity:.85}
.inbox-media-feedback:empty{display:none}
.inbox-shared-link{display:inline-block;margin:2px 0 6px;font-weight:700;color:inherit}

/* ---- Composer ---- */
.inbox-composer{flex:none;margin:0 20px 18px;padding:10px 10px 8px;border:1px solid var(--t-line);border-radius:16px;background:var(--t-surface);box-shadow:var(--sh-sm);transition:border-color .15s,box-shadow .15s}
.inbox-composer:focus-within{border-color:color-mix(in srgb,var(--t-accent) 55%,var(--t-line));box-shadow:0 0 0 3px var(--t-accent-soft)}
.inbox-reply-help,.inbox-assistant-shortcuts{display:flex;gap:6px;padding:0 2px 6px;overflow-x:auto;scrollbar-width:none;-webkit-mask-image:linear-gradient(90deg,#000 calc(100% - 24px),transparent);mask-image:linear-gradient(90deg,#000 calc(100% - 24px),transparent)}
.inbox-reply-help>:last-child,.inbox-assistant-shortcuts>:last-child{margin-right:20px}
.inbox-chip{display:inline-flex;align-items:center;gap:6px;flex:none;height:30px;padding:0 11px;border:0;border-radius:var(--r-pill);background:var(--t-surface-3);color:var(--t-text);font:700 12px/1 var(--font);white-space:nowrap;cursor:pointer;transition:background-color .15s,color .15s}
.inbox-chip svg{width:14px;height:14px}
.inbox-chip:hover:not(:disabled){background:color-mix(in srgb,var(--t-surface-3) 70%,var(--t-line-strong))}
.inbox-chip.is-ai{background:var(--t-accent-soft);color:var(--t-accent-text)}
.inbox-chip.is-ai:hover:not(:disabled){background:var(--t-accent-mid)}
.inbox-chip:disabled{opacity:.45;cursor:not-allowed}
.inbox-chip-count:empty{display:none}
.inbox-chip-count{display:inline-grid;place-items:center;min-width:18px;height:18px;padding:0 5px;border-radius:var(--r-pill);background:var(--t-surface);color:var(--t-text-2);font-size:10.5px}
.inbox-compose,.inbox-assistant-compose{display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;align-items:end;gap:2px 4px;margin:0}
.inbox-assistant-compose{grid-template-columns:minmax(0,1fr) auto auto}
.inbox-attachments{grid-column:1/-1;display:grid;gap:8px}
.inbox-attachments:not(:has(>:not([hidden]))){display:none}
.inbox-composer-tools,.inbox-composer-end{display:flex;gap:2px;padding-bottom:2px}
.inbox-tool{width:40px;height:40px;border:0;border-radius:11px;background:transparent;color:var(--t-muted)}
.inbox-tool:hover:not(:disabled){background:var(--t-surface-3);color:var(--t-text)}
.inbox-tool[aria-expanded=true]{background:var(--t-accent-soft);color:var(--t-accent-text)}
.inbox-tool:disabled{opacity:.4;cursor:not-allowed;background:transparent}
.inbox-tool.is-recording,.inbox-dictate[aria-pressed=true]{background:var(--t-danger-soft);color:var(--t-danger);animation:inbox-pulse 1.4s ease-in-out infinite}
@keyframes inbox-pulse{50%{box-shadow:0 0 0 5px color-mix(in srgb,var(--t-danger) 15%,transparent)}}
.inbox-compose textarea,.inbox-assistant-compose textarea{display:block;width:100%;min-height:44px;max-height:94px;margin:0;padding:11px 6px;border:0;border-radius:0;background:transparent;box-shadow:none;color:var(--t-text);font-size:14px;line-height:1.5;resize:none}
.inbox-compose textarea:focus,.inbox-assistant-compose textarea:focus{border:0;box-shadow:none;outline:none}
.inbox-compose textarea:disabled{opacity:1;cursor:not-allowed}
.inbox-compose textarea:disabled::placeholder{color:var(--t-muted)}
.inbox-send{display:grid;place-items:center;width:44px;height:44px;padding:0;border:0;border-radius:12px;background:var(--t-accent);color:var(--t-on-accent);cursor:pointer;box-shadow:0 6px 14px color-mix(in srgb,var(--t-accent) 30%,transparent);transition:background-color .15s,transform .05s}
.inbox-send:hover:not(:disabled){background:color-mix(in srgb,var(--t-accent) 88%,var(--t-text))}
.inbox-send:active:not(:disabled){transform:translateY(1px)}
.inbox-send:disabled{background:var(--t-surface-3);color:var(--t-muted);box-shadow:none;cursor:not-allowed}
.inbox-emojis{display:grid;grid-template-columns:repeat(auto-fill,minmax(38px,1fr));gap:2px;max-height:180px;overflow-y:auto;padding:6px;border:1px solid var(--t-line);border-radius:12px;background:var(--t-canvas)}
.inbox-emojis button{height:38px;border:0;border-radius:9px;background:transparent;font-size:20px;line-height:1;cursor:pointer}
.inbox-emojis button:hover:not(:disabled){background:var(--t-surface-3)}
.inbox-file-preview{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:8px 8px 8px 10px;border-radius:12px;background:var(--t-surface-3)}
.inbox-file-icon{display:grid;place-items:center;width:34px;height:34px;border-radius:9px;background:var(--t-surface);color:var(--t-accent-text)}
.inbox-file-name{flex:1;min-width:120px;font-size:13px;font-weight:600;overflow-wrap:anywhere}
.inbox-file-preview audio{flex-basis:100%;height:40px}
.inbox-file-preview .primary-button,.inbox-file-preview .ghost-button{min-height:36px}
.inbox-recording{display:flex;align-items:center;gap:10px;padding:6px 6px 6px 12px;border-radius:12px;background:var(--t-danger-soft);color:var(--t-danger);font-size:12.5px;font-weight:700}
.inbox-recording [role=status]{flex:1}
.inbox-recording .ghost-button{color:var(--t-danger);min-height:34px}
.inbox-dictation-status{margin:0;padding:0 4px 6px;font-size:12px;color:var(--t-muted)}
.inbox-dictation-status:empty{display:none}

@container inbox-detail (max-width:470px){
 .inbox-chat-header{flex-wrap:wrap;row-gap:10px}
 .inbox-chat-actions{order:5;flex:1 1 100%}
 .inbox-chat-actions .inbox-control-action{flex:1}
 .inbox-messages{padding:14px 16px}
 .inbox-bubble{max-width:82%}
 .inbox-composer{margin:0 12px 12px}
 .inbox-context-notice{margin:10px 12px 0}
}
/* ---- Contact panel ---- */
.inbox-profile{position:relative;display:flex;flex-direction:column;width:300px;min-height:0;padding:28px 22px 22px;border-left:1px solid var(--t-line);background:var(--t-surface);overflow-y:auto;text-align:center}
.profile-avatar{width:64px;height:64px;margin:0 auto 12px;font-size:21px}
.profile-avatar .channel-badge{width:22px;height:22px;right:-1px;bottom:-1px}
.profile-avatar .channel-badge svg{width:12px;height:12px}
.inbox-profile h3{font-size:16px;overflow-wrap:anywhere}
.profile-sub{margin:3px 0 20px;color:var(--t-muted);font-size:12.5px}
.profile-rows{margin:0;text-align:left}
.profile-rows>div{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-top:1px solid var(--t-line);font-size:13px}
.profile-rows dt{color:var(--t-muted)}
.profile-rows dd{margin:0;font-weight:700;text-align:right}
.profile-note{margin-top:16px;padding:14px;border-radius:14px;background:var(--t-surface-3);text-align:left;font-size:12.5px;color:var(--t-text-2)}
.profile-note b{display:block;margin-bottom:3px;font-size:13px;color:var(--t-text)}
.profile-note[data-state=ai] b{color:var(--t-ok)}
.profile-note[data-state=quota] b,.profile-note[data-state=auto] b{color:var(--t-warn)}
.profile-crm{width:100%;margin-top:14px}
.profile-close{display:none;position:absolute;top:12px;right:12px}

/* ---- Embudo (pipeline board) ---- */
.inbox-board-mode .inbox-layout{grid-template-columns:minmax(0,1fr)}
.inbox-board-mode .inbox-profile{display:none!important}
.inbox-board-mode .inbox-list-pane{border-right:0}
.inbox-board-mode .inbox-list-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:12px 14px}
.inbox-board-mode .inbox-tabs{padding:0}
.inbox-board-mode .inbox-filters{flex:0 1 420px;padding:0}
.inbox-list.inbox-board{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(196px,1fr);gap:12px;padding:14px;overflow:auto hidden;align-items:stretch}
.inbox-stage{display:flex;flex-direction:column;gap:8px;min-height:0;padding:10px;border-radius:14px;background:var(--t-surface-3);overflow-y:auto}
.inbox-stage h3{display:flex;align-items:center;gap:8px;padding:4px 6px 6px;font-size:12px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:var(--t-text-2)}
.inbox-stage h3::before{content:'';width:8px;height:8px;border-radius:50%;background:var(--t-muted)}
.inbox-stage[data-stage=interested] h3::before{background:var(--t-accent)}
.inbox-stage[data-stage=followup] h3::before{background:var(--t-warn)}
.inbox-stage[data-stage=won] h3::before{background:var(--t-ok)}
.inbox-stage[data-stage=closed] h3::before{background:var(--t-line-strong)}
.inbox-stage-count{margin-left:auto;min-width:22px;padding:2px 7px;border-radius:var(--r-pill);background:var(--t-surface);color:var(--t-muted);font-size:11px;text-align:center;letter-spacing:0}
.inbox-stage-empty{margin:0;padding:18px 8px;border:1px dashed var(--t-line-strong);border-radius:12px;color:var(--t-muted);font-size:12.5px;text-align:center}
.inbox-board .inbox-contact{flex:none;grid-template-rows:auto auto auto;min-height:0;padding:12px;border:1px solid var(--t-line);border-radius:12px;background:var(--t-surface);box-shadow:var(--sh-sm)}
.inbox-board .inbox-contact:hover{border-color:var(--t-accent-line);background:var(--t-surface)}
.inbox-board .inbox-contact.selected::before{display:none}
.inbox-board .inbox-avatar{width:36px;height:36px;font-size:12px}
.inbox-board .inbox-contact{grid-template-columns:36px minmax(0,1fr) auto}
.inbox-board .inbox-row-meta{position:static;width:auto;height:auto;clip:auto;grid-column:2/4;grid-row:3;margin-top:6px;font-size:11.5px;color:var(--t-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox-board .inbox-row-stage{display:none}
.inbox-mode{display:inline-flex;align-items:center;gap:5px;font-weight:700}
.inbox-mode::before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor}
.inbox-mode.ai{color:var(--t-ok)}.inbox-mode.human{color:var(--t-accent-text)}

/* ---- Internal Ainora chat ---- */
.inbox-assistant-heading{display:flex;align-items:center;gap:12px;min-height:72px;padding:12px 20px;background:var(--t-surface);border-bottom:1px solid var(--t-line)}
.inbox-assistant-avatar{display:grid;place-items:center;flex:none;width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,var(--t-accent),var(--t-accent-2));color:var(--t-on-accent);font-size:17px}
.inbox-assistant-heading small{font-size:12.5px;color:var(--t-muted)}
.inbox-assistant-detail .inbox-bubble.inbound{border-color:color-mix(in srgb,var(--t-accent) 18%,var(--t-line))}
.inbox-assistant-proposal{align-self:stretch;display:grid;gap:6px;max-width:560px;padding:14px 16px;border:1px solid color-mix(in srgb,var(--t-accent) 40%,var(--t-line));border-radius:14px;background:var(--t-surface);box-shadow:var(--sh-sm)}
.inbox-assistant-proposal strong{font-size:11px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--t-accent-text)}
.inbox-assistant-proposal p{margin:0;font-size:13.5px;color:var(--t-text-2)}
.inbox-assistant-proposal p:first-of-type{font-weight:700;color:var(--t-text)}
.inbox-assistant-proposal>div{display:flex;gap:8px;flex-wrap:wrap;margin-top:6px}

/* ---- Menus and dialogs ---- */
.inbox-context-menu{position:fixed;inset:auto;margin:0;padding:6px;min-width:230px;max-width:min(300px,calc(100vw - 16px));border:1px solid var(--t-line);border-radius:12px;background:var(--t-surface);box-shadow:var(--sh-md)}
.inbox-context-menu::backdrop{background:transparent;backdrop-filter:none}
.inbox-context-menu button{display:flex;align-items:center;gap:10px;width:100%;min-height:38px;padding:8px 12px;border:0;border-radius:8px;background:transparent;color:var(--t-text);font:600 13.5px var(--font);text-align:left;cursor:pointer;box-shadow:none;justify-content:flex-start}
.inbox-context-menu button:hover,.inbox-context-menu button:focus-visible{background:var(--t-surface-3);outline:none}
.inbox-context-menu button[aria-pressed=true]{color:var(--t-accent-text)}
.inbox-context-menu button svg{width:16px;height:16px;color:var(--t-muted)}
.inbox-context-menu .channel-badge{width:20px;height:20px;border:0}
/* Channel filter: four same-size round marks (neutral grid for "Todos"), label, then the check */
.inbox-channel-menu :is(.channel-badge,.inbox-channel-all){position:static;display:grid;place-items:center;width:24px;height:24px;flex:0 0 24px;margin:0;border:0;border-radius:50%;box-sizing:border-box}
.inbox-channel-menu .channel-badge svg{width:13px;height:13px;color:#fff}
.inbox-channel-menu .channel-badge.messenger svg{width:14px;height:14px}
.inbox-channel-menu .inbox-channel-all{background:var(--t-surface-3);color:var(--t-text-2);box-shadow:inset 0 0 0 1px var(--t-line)}
.inbox-channel-menu .inbox-channel-all svg{width:13px;height:13px;color:currentColor}
.inbox-channel-menu .inbox-channel-label{flex:1;min-width:0}
.inbox-channel-check{display:grid;place-items:center;width:18px;height:18px;flex:0 0 18px;margin-left:auto;color:var(--t-accent-text)}
.inbox-channel-menu .inbox-channel-check svg{width:16px;height:16px;color:var(--t-accent-text)}
.inbox-confirm,.inbox-notes-dialog,.inbox-workspace-dialog{width:min(520px,calc(100vw - 32px));padding:22px 24px 24px}
.inbox-confirm h3{font-size:var(--fs-lg);margin-bottom:8px}
.inbox-confirm p{font-size:13.5px}
.inbox-confirm-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:20px;flex-wrap:wrap}
.inbox-notes-heading,.inbox-workspace-dialog>header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:6px}
.inbox-notes-heading h3,.inbox-workspace-dialog>header h3{font-size:var(--fs-lg)}
.inbox-notes-heading .icon-button,.inbox-dialog-close{width:36px;height:36px;border-color:transparent}
.inbox-notes-hint,.inbox-dialog-intro,.inbox-dialog-hint{font-size:13px;color:var(--t-muted)}
.inbox-notes-list{display:grid;gap:8px;max-height:280px;overflow-y:auto;margin:14px 0}
.inbox-note{margin:0;padding:10px 12px;border-radius:10px;background:var(--t-warn-soft);color:var(--t-text);font-size:13.5px;white-space:pre-wrap;overflow-wrap:anywhere}
.inbox-notes-empty{margin:0;padding:14px;border:1px dashed var(--t-line-strong);border-radius:10px;color:var(--t-muted);font-size:13px;text-align:center}
.inbox-notes-form,.inbox-snippet-form{display:grid;gap:10px}
.inbox-notes-form textarea{min-height:84px}
.inbox-notes-form .primary-button,.inbox-snippet-form .primary-button{justify-self:end}
.inbox-dialog-status{margin:8px 0;font-size:13px;color:var(--t-muted)}
.inbox-dialog-status:empty{display:none}
.inbox-snippets-list{display:grid;gap:8px;max-height:min(320px,40dvh);overflow-y:auto;margin:10px 0 16px}
.inbox-snippet{display:grid;gap:4px;padding:12px 14px;border:1px solid var(--t-line);border-radius:12px;background:var(--t-surface)}
.inbox-snippet strong{font-size:13.5px}
.inbox-snippet p{font-size:13px;color:var(--t-muted);white-space:pre-wrap;overflow-wrap:anywhere}
.inbox-snippet-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px}
.inbox-snippet-actions button{min-height:34px;padding:0 12px;font-size:12.5px}
.inbox-snippets-empty{margin:0;padding:16px;border:1px dashed var(--t-line-strong);border-radius:12px;color:var(--t-muted);font-size:13px;text-align:center}
.inbox-snippet-form{padding-top:14px;border-top:1px solid var(--t-line)}
.inbox-snippet-form textarea{min-height:80px}
.inbox-copilot-dialog textarea{min-height:140px;margin:10px 0 6px}
.inbox-connections-dialog{width:min(1000px,calc(100vw - 32px));max-width:none;height:min(780px,calc(100dvh - 48px));padding:0;overflow:hidden}
.inbox-connections-dialog[open]{display:flex;flex-direction:column}
.inbox-connections-dialog>header{margin:0;padding:14px 16px 14px 24px;border-bottom:1px solid var(--t-line)}
.inbox-connections-dialog iframe{flex:1;width:100%;border:0;background:var(--t-surface)}
.inbox-guide{width:min(560px,calc(100vw - 32px))}
.inbox-guide-actions{display:flex;flex-wrap:wrap;gap:8px;margin:16px 0}
.inbox-guide-answer{padding:12px 14px;border-radius:12px;background:var(--t-surface-3);color:var(--t-text-2)!important;font-size:13.5px;margin-bottom:16px}

/* ============ Responsive ============ */
/* ---- Enviados sin respuesta / respuestas automáticas / eliminar conversación ---- */
.inbox-sent-entry{display:flex;align-items:center;gap:10px;width:100%;min-height:52px;padding:10px 16px;border:0;border-bottom:1px solid var(--t-line);background:color-mix(in srgb,var(--t-surface-3) 55%,transparent);color:var(--t-text-2);font:600 13px/1.2 var(--font);text-align:left;cursor:pointer;transition:background-color .15s,color .15s}
.inbox-sent-entry:hover{background:var(--t-surface-3);color:var(--t-text)}
.inbox-sent-entry:focus-visible{outline:2px solid var(--t-accent);outline-offset:-2px}
.inbox-sent-entry>svg{flex:none;width:17px;height:17px;color:var(--t-muted)}
.inbox-sent-entry-label{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox-sent-entry-count{flex:none;display:inline-grid;place-items:center;min-width:22px;height:20px;padding:0 7px;border-radius:var(--r-pill);background:var(--t-surface);border:1px solid var(--t-line);color:var(--t-muted);font-size:11.5px;font-weight:800}
.inbox-sent-entry-arrow{flex:none;display:grid;color:var(--t-muted)}
.inbox-list:not([data-filter=all]) .inbox-sent-entry{display:none}
.inbox-sent-head{display:grid;grid-template-columns:auto minmax(0,1fr);gap:4px 10px;align-items:start;padding:12px 14px 12px 8px}
.inbox-sent-head[hidden]{display:none}
.inbox-sent-back{width:36px;height:36px;border-color:transparent;background:transparent}
.inbox-sent-title h3{display:flex;align-items:center;gap:8px;margin:7px 0 4px;font-size:15px;font-weight:700;letter-spacing:-.01em}
.inbox-sent-count:empty{display:none}
.inbox-sent-count{display:inline-grid;place-items:center;min-width:22px;height:20px;padding:0 7px;border-radius:var(--r-pill);background:var(--t-surface-3);color:var(--t-muted);font-size:11.5px;font-weight:800}
.inbox-sent-title p{margin:0;font-size:12.5px;line-height:1.45;color:var(--t-muted)}
.inbox-sent-clear{grid-column:2;justify-self:start;margin-top:8px;min-height:40px;color:var(--t-danger)}
.inbox-sent-clear svg{color:currentColor}
.inbox-sent-clear:hover:not(:disabled){border-color:var(--t-danger);background:var(--t-danger-soft);color:var(--t-danger)}
.inbox-sent-clear[hidden]{display:none}
.inbox-list[data-view=unanswered] .inbox-contact{opacity:.92}
.inbox-auto-badge{display:inline-flex;align-items:center;gap:5px;width:max-content;max-width:100%;height:20px;padding:0 8px;border-radius:var(--r-pill);background:var(--t-warn-soft);color:var(--t-warn);font-size:11px;font-weight:800;letter-spacing:.01em;white-space:nowrap}
.inbox-auto-badge::before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor}
.inbox-auto-badge[hidden]{display:none}
.inbox-contact .inbox-row-badge{grid-column:2/4;grid-row:3;justify-self:start;margin-top:3px}
.inbox-mode.sent{color:var(--t-muted)}
.inbox-chat-subline{display:flex;align-items:center;gap:8px;min-width:0}
.inbox-chat-subline .inbox-chat-sub{min-width:0}
.inbox-chat-more[hidden]{display:none}
.inbox-chat-auto{flex:none}
@container inbox-detail (max-width:720px){.inbox-chat-auto{display:none}}
.inbox-chat-more[aria-expanded=true]{background:var(--t-accent-soft);color:var(--t-accent-text);border-color:transparent}
.inbox-context-notice[data-state=auto]{background:var(--t-warn-soft);color:var(--t-warn)}
.inbox-context-menu button.inbox-menu-danger,.inbox-context-menu button[data-inbox-icon=trash]{color:var(--t-danger)}
.inbox-context-menu button.inbox-menu-danger svg,.inbox-context-menu button[data-inbox-icon=trash] svg{color:currentColor}
@media (min-width:1280px){.inbox-info-toggle{display:none!important}}
@media (max-width:1279px){
 .inbox-layout{grid-template-columns:minmax(270px,320px) minmax(0,1fr)}
 .ainora-inbox:not(.inbox-profile-open) .inbox-profile{display:none}
 .inbox-profile{position:absolute;top:0;right:0;bottom:0;z-index:6;width:min(320px,100%);box-shadow:var(--sh-md)}
 .profile-close{display:inline-grid}
}
@media (max-width:1180px){
 .inbox-channel strong{display:none}
 .inbox-channel{padding:0 9px 0 5px}
 .inbox-heading :is(.inbox-guide-launch,.portal-guide-replay){width:38px;padding:0}
 .inbox-heading :is(.inbox-guide-launch .btn-label,.portal-guide-replay span){display:none}
}
@media (max-width:900px) and (min-width:701px){
 .inbox-layout{grid-template-columns:minmax(250px,290px) minmax(0,1fr)}
 .inbox-chat-header{padding:12px 14px;flex-wrap:wrap}
 .inbox-chat-actions{flex-wrap:wrap}
 .inbox-messages{padding:14px 16px}
 .inbox-composer{margin:0 12px 12px}
 .inbox-context-notice{margin:10px 14px 0}
 .inbox-heading .btn-label{display:none}
 .inbox-heading .inbox-view-switch .btn-label{display:inline}
}

/* Phones: list → conversation, sticky header and composer, 44px targets */
@media (max-width:700px){
 body:has(#omnichannel-view.inbox-chat-open:not([hidden])) .page-heading{display:none}
 .ainora-inbox{gap:12px}
 .inbox-heading{gap:8px}
 .inbox-views{flex:1 1 100%}
 .inbox-view-switch{flex:1;justify-content:center;height:44px}
 .inbox-channels{margin-left:0;flex-wrap:nowrap;gap:5px}
 .inbox-channel{height:44px;padding:0 9px 0 6px}
 .inbox-channel strong{display:none}
 .inbox-actions{margin-left:auto;gap:6px}
 .inbox-heading .btn-label{display:none}
 .inbox-heading .inbox-view-switch .btn-label{display:inline}
 .inbox-heading :is(.secondary-button,.portal-guide-replay){width:44px;min-height:44px;padding:0}
 .inbox-heading .portal-guide-replay span{display:none}
 .inbox-layout{display:block;height:auto;min-height:0;border:0;border-radius:0;background:transparent;box-shadow:none;overflow:visible}
 .inbox-list-pane{border:1px solid var(--t-line);border-radius:var(--r-lg);background:var(--t-surface);box-shadow:var(--sh-sm);overflow:hidden}
 .inbox-tabs{padding:10px 10px 8px}
 .inbox-tab{height:44px;padding:0 12px}
 .inbox-filters{padding:0 10px 10px}
 .inbox-search{height:44px}
 .inbox-filter-toggle{width:44px;height:44px}
 .inbox-list{overflow:visible}
 .inbox-contact{min-height:72px;padding:12px 14px}
 .inbox-load-more{min-height:44px}
 .ainora-inbox:not(.inbox-chat-open) .inbox-detail{display:none}
 .inbox-chat-open .inbox-heading,.inbox-chat-open .inbox-list-pane{display:none}
 .inbox-chat-open .inbox-detail{height:var(--inbox-mobile-height,calc(100dvh - 150px));border:1px solid var(--t-line);border-radius:var(--r-lg);overflow:hidden;box-shadow:var(--sh-sm)}
 .inbox-back{display:inline-grid!important;width:44px;height:44px;margin-left:-6px;border-color:transparent;background:transparent}
 .inbox-chat-header,.inbox-assistant-heading{flex-wrap:wrap;gap:8px 10px;min-height:0;padding:8px 12px 10px}
 .inbox-chat-avatar .inbox-avatar{width:36px;height:36px;font-size:12px}
 .inbox-chat-actions{order:5;flex:1 1 100%;gap:8px}
 .inbox-chat-actions .inbox-control-action{flex:1;min-height:44px}
 .inbox-stage-trigger{height:44px;padding:0 12px 0 14px}
 .inbox-info-toggle{width:44px;height:44px}
 .inbox-chat-more{width:44px;height:44px}
 .inbox-sent-entry{min-height:56px;padding:10px 14px}
 .inbox-sent-head{padding:10px 10px 12px 4px}
 .inbox-sent-back{width:44px;height:44px}
 .inbox-sent-title h3{margin-top:11px}
 .inbox-sent-clear{grid-column:1/-1;justify-self:stretch;min-height:44px;margin:6px 0 0 6px}
 .inbox-chat-header .portal-guide-replay{width:44px;min-height:44px;padding:0}
 .inbox-chat-header .portal-guide-replay span{display:none}
 .inbox-context-notice{margin:8px 10px 0;padding:8px 12px;font-size:12px}
 .inbox-selection-tools{margin:8px 10px 0}
 .inbox-selection-tools button{min-height:44px}
 .inbox-messages{padding:12px 12px 14px}
 .inbox-bubble{max-width:80%}
 .inbox-message-more{width:44px;height:44px;margin-top:-22px;right:-46px}
 .inbox-bubble.outbound .inbox-message-more{left:-46px}
 .inbox-composer{margin:0 8px 8px;padding:8px 6px 6px;border-radius:14px}
 .inbox-chip{height:44px;padding:0 13px}
 .inbox-tool{width:44px;height:44px}
 .inbox-media-button{min-height:44px}
 .inbox-emojis{grid-template-columns:repeat(auto-fill,minmax(44px,1fr))}
 .inbox-emojis button{height:44px}
 .inbox-assistant-heading .portal-guide-replay{width:44px;min-height:44px;padding:0}
 .inbox-assistant-heading .portal-guide-replay span{display:none}
 .inbox-chip{padding:0 12px}
 .inbox-compose,.inbox-assistant-compose{gap:2px}
 .inbox-compose textarea,.inbox-assistant-compose textarea{font-size:16px;padding:10px 4px}
 .inbox-profile{position:fixed;inset:auto 0 0 0;top:auto;z-index:60;width:auto;max-height:82dvh;border-left:0;border-radius:20px 20px 0 0;box-shadow:0 -12px 40px rgba(var(--t-shadow-color),.25)}
 .ainora-inbox.inbox-profile-open::after{content:'';position:fixed;inset:0;z-index:55;background:rgba(var(--t-shadow-color),.4)}
 .profile-close{width:44px;height:44px}
 .profile-crm{min-height:44px}
 .inbox-board-mode .inbox-list-pane{display:block;border:0;background:transparent;box-shadow:none;overflow:visible}
 .inbox-list.inbox-board{grid-auto-columns:82%;padding:2px 2px 10px;border:0;overflow-x:auto;scroll-snap-type:x mandatory;overscroll-behavior-x:contain}
 .inbox-board-mode .inbox-list-head{padding:0 0 10px}
 .inbox-board-mode .inbox-filters{flex:1 1 100%}
 .inbox-stage{scroll-snap-align:start;overflow:visible}
 .inbox-context-menu button{min-height:44px}
 .inbox-connections-dialog{width:100vw;height:100dvh;max-height:none;border-radius:0}
 .inbox-confirm,.inbox-notes-dialog,.inbox-workspace-dialog{padding:18px 18px 20px}
 .inbox-notes-heading .icon-button,.inbox-dialog-close{width:44px;height:44px}
 .inbox-snippet-actions button,.inbox-notes-form .primary-button,.inbox-snippet-form .primary-button{min-height:44px}
}
@media (prefers-reduced-motion:reduce){.inbox-tool.is-recording,.inbox-dictate[aria-pressed=true],.inbox-empty.is-loading::before{animation:none}}

/* ============ Contactos (CRM) ============ */
#crm-view{display:grid;grid-template-columns:minmax(0,1fr);gap:16px;min-width:0}
#crm-view[hidden]{display:none}
.crm-intro{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:22px 24px}
.crm-intro h2{margin:6px 0 4px;font-size:var(--fs-xl)}
.crm-intro p{color:var(--t-muted);font-size:13.5px;max-width:560px}
.crm-intro .primary-button svg{width:17px;height:17px}
.crm-toolbar{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap}
.crm-toolbar label{display:grid;gap:6px;font-size:12px;font-weight:700;color:var(--t-muted);min-width:170px}
.crm-toolbar .crm-search{flex:1;min-width:220px}
.crm-toolbar select,.crm-toolbar input{min-height:42px;font-size:13.5px;font-weight:500;color:var(--t-text)}
.crm-toolbar .crm-search input{padding-left:38px;background-image:none}
.crm-search{position:relative}
.crm-search::after{content:'';position:absolute;left:13px;bottom:13px;width:16px;height:16px;background:var(--t-muted);-webkit-mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='black' stroke-width='2' stroke-linecap='round'%3E%3Ccircle cx='11' cy='11' r='7'/%3E%3Cpath d='m20 20-3.5-3.5'/%3E%3C/svg%3E") center/contain no-repeat;mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='black' stroke-width='2' stroke-linecap='round'%3E%3Ccircle cx='11' cy='11' r='7'/%3E%3Cpath d='m20 20-3.5-3.5'/%3E%3C/svg%3E") center/contain no-repeat;pointer-events:none}
.crm-toolbar [data-refresh]{min-height:42px}
#crm-view>.help-text{margin-top:-4px;font-size:12.5px}
.crm-status{margin:0;font-size:12.5px;color:var(--t-muted)}
.crm-status:empty{display:none}
.crm-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.crm-metrics>div{display:grid;gap:2px;padding:14px 18px;border:1px solid var(--t-line);border-radius:14px;background:var(--t-surface);box-shadow:var(--sh-sm)}
.crm-metrics .help-text{font-size:12px;font-weight:600}
.crm-metrics strong{font-size:24px;font-weight:800;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.crm-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(300px,100%),1fr));gap:14px}
.crm-contact{display:flex;flex-direction:column;gap:12px;min-width:0;padding:18px;transition:border-color .15s,box-shadow .15s}
.crm-contact:hover{border-color:var(--t-accent-line);box-shadow:var(--sh-md)}
.crm-contact-heading{display:flex;align-items:center;gap:12px;min-width:0}
.crm-contact-heading>div:not(.crm-avatar){flex:1;min-width:0}
.crm-contact h3{font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.crm-contact-heading .help-text{font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.crm-contact .badge[data-stage=new],.crm-contact .badge[data-stage=closed]{background:var(--t-surface-3);color:var(--t-text-2)}
.crm-contact .badge[data-stage=followup]{background:var(--t-warn-soft);color:var(--t-warn)}
.crm-contact .badge[data-stage=won]{background:var(--t-ok-soft);color:var(--t-ok)}
.crm-contact-data{display:flex;flex-wrap:wrap;gap:2px 14px;margin:0;font-size:13px;line-height:1.45;color:var(--t-text-2);min-width:0}
.crm-contact-data>span{min-width:0;overflow-wrap:anywhere}
.crm-contact-data.is-empty{color:var(--t-muted);font-style:italic}
.crm-tags{display:flex;flex-wrap:wrap;gap:6px}
.crm-tags:empty{display:none}
.crm-tags .badge{background:var(--t-surface-3);color:var(--t-text-2);font-weight:600}
.crm-followup{display:inline-flex;align-items:center;gap:6px;align-self:flex-start;margin:0;padding:4px 10px;border-radius:var(--r-pill);background:var(--t-warn-soft);color:var(--t-warn);font-size:12px;font-weight:700}
.crm-actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:auto;padding-top:12px;border-top:1px solid var(--t-line)}
.crm-actions>*{flex:1 1 120px;min-width:0}
/* Contact shortcuts: real links that open the native app (wa.me, instagram.com, m.me) or the OS (tel:, mailto:). */
.crm-reach{display:flex;flex-wrap:wrap;gap:8px}
.crm-reach-link,.crm-reach-chip{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--t-line);background:var(--t-surface);color:var(--t-text);text-decoration:none;transition:border-color .15s,background .15s}
.crm-reach-link{width:40px;height:40px;border-radius:50%}
.crm-reach-chip{min-height:40px;padding:0 14px;border-radius:var(--r-pill);font-size:13px;font-weight:700}
:is(.crm-reach-link,.crm-reach-chip):hover{border-color:var(--t-accent-line);background:var(--t-surface-3)}
:is(.crm-reach-link,.crm-reach-chip):focus-visible{outline:2px solid var(--t-accent);outline-offset:2px}
:is(.crm-reach-link,.crm-reach-chip) svg{width:18px;height:18px}
.crm-reach-link.whatsapp svg,.crm-reach-chip.whatsapp svg{color:#1da851}.crm-reach-link.instagram svg,.crm-reach-chip.instagram svg{color:#d6249f}.crm-reach-link.messenger svg,.crm-reach-chip.messenger svg{color:#2d88ff}
:is(.crm-reach-link,.crm-reach-chip):is(.email,.phone) svg{color:var(--t-text-2)}
.crm-reach-chip.conversation{border-color:var(--t-accent-line);background:var(--t-accent-soft);color:var(--t-accent-text)}
.crm-reach-chip.conversation svg{color:currentColor}
.crm-reach-panel{display:grid;gap:8px;margin:0 0 18px;padding:14px;border:1px solid var(--t-line);border-radius:14px;background:var(--t-canvas)}
.crm-reach-row{display:flex;flex-wrap:wrap;gap:8px}
.crm-reach-panel .help-text{margin:0;font-size:12px;line-height:1.45}
.crm-empty{display:grid;justify-items:center;gap:8px;padding:40px 24px;text-align:center;color:var(--t-muted);grid-column:1/-1}
.crm-pagination{display:flex;align-items:center;justify-content:center;gap:12px;font-size:13px;color:var(--t-muted)}
#crm-view>[data-more]{justify-self:center}
.crm-editor{box-sizing:border-box;width:min(640px,calc(100vw - 32px));max-width:none;max-height:calc(100dvh - 32px);overflow-y:auto;overscroll-behavior:contain;padding-bottom:0}
.crm-editor>h2{padding-right:44px}
/* Actions stay reachable while the form scrolls inside the dialog. */
.crm-editor-actions{position:sticky;bottom:0;z-index:2;margin:16px -24px 0;padding:14px 24px;border-top:1px solid var(--t-line);background:var(--t-surface)}
.crm-editor h2{margin-bottom:4px}
.crm-editor>.help-text{margin-bottom:16px}
.crm-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.crm-field{display:grid;gap:6px;align-content:start;font-size:13px;font-weight:700}
.crm-wide{grid-column:1/-1}
.crm-editor .registration-prefix{position:absolute;left:40px;top:50%;z-index:1;transform:translateY(-50%);font-size:14px;font-weight:700;color:var(--t-text-2);pointer-events:none}
.crm-editor .registration-phone>input{padding-left:74px}
.crm-editor .registration-help{color:var(--t-muted);font-size:11.5px;font-weight:500}
.crm-editor .registration-icon svg{width:18px;height:18px}
.crm-editor-error{margin:10px 0 0;color:var(--t-danger);font-size:13px}
.crm-editor-error:empty{display:none}
@media (max-width:1100px){.crm-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:700px){
 .crm-intro{flex-direction:column;align-items:stretch;padding:18px}
 .crm-intro .primary-button{min-height:44px}
 .crm-toolbar{display:grid;grid-template-columns:1fr 1fr;gap:10px}
 .crm-toolbar label{min-width:0}
 .crm-toolbar .crm-search{grid-column:1/-1;order:-1}
 .crm-toolbar select,.crm-toolbar input,.crm-toolbar [data-refresh]{min-height:44px}
 .crm-toolbar [data-refresh]{grid-column:1/-1}
 .crm-search::after{bottom:14px}
 .crm-metrics{gap:8px}
 .crm-metrics>div{padding:12px 14px}
 .crm-metrics strong{font-size:20px}
 .crm-list{grid-template-columns:1fr}
 .crm-actions>*{min-height:44px}
 .crm-contact{padding:16px}
 .crm-contact-data{flex-direction:column}
 .crm-contact-heading{align-items:flex-start}
 .crm-contact-heading>.badge{flex:none;margin-top:2px}
 .crm-contact h3,.crm-contact-heading .help-text{white-space:normal;overflow-wrap:anywhere;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2}
 .crm-contact-heading .help-text{-webkit-line-clamp:1}
 .crm-reach-link{width:44px;height:44px}
 .crm-reach-chip{min-height:44px}
 .crm-pagination button,#crm-view>[data-more]{min-height:44px}
 .crm-fields{grid-template-columns:1fr}
 .crm-editor .section-save>*{flex:1;min-height:44px}
 .crm-editor{width:100vw;max-width:100vw;height:100dvh;max-height:100dvh;margin:0;border-radius:0;padding:20px 18px 0}
 .crm-editor .dialog-close{width:44px;height:44px;top:10px;right:10px}
 .crm-editor-actions{margin:16px -18px 0;padding:12px 18px calc(12px + env(safe-area-inset-bottom,0px))}
 .crm-reach-panel{padding:12px}
 .crm-reach-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}
 .crm-reach-row .conversation{grid-column:1/-1}
}

/* ============ Conectar redes (conectar-redes.html, standalone and embedded) ============ */
.connections-page{min-height:100vh;background:var(--t-canvas)}
.connections-page main{max-width:1040px;margin:0 auto;padding:28px 24px 40px}
.connections-page main>header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:28px}
.connections-page main>header a{display:inline-flex;align-items:center;gap:6px;min-height:40px;font-weight:700;font-size:13.5px;text-decoration:none}
.connections-page main>header img{width:36px;height:36px}
.connections-page .eyebrow{margin:0 0 8px}
.connections-page h1{font-size:clamp(26px,4vw,34px);font-weight:800;letter-spacing:-.03em}
.connections-page .intro{max-width:640px;margin-top:8px;color:var(--t-muted);font-size:15px}
.connections-page #status{margin-top:20px;padding:12px 16px;border-radius:12px;background:var(--t-accent-soft);color:var(--t-accent-text);font-size:13.5px;font-weight:600;overflow-wrap:anywhere}
.connections-page #status:empty{display:none}
.connections-page #status.error{background:var(--t-danger-soft);color:var(--t-danger)}
.connections-page #channels{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin:22px 0}
.connections-page .channel,.connections-page aside,.connections-page #selection{padding:22px;border:1px solid var(--t-line);border-radius:var(--r-lg);background:var(--t-surface);box-shadow:var(--sh-sm)}
.connections-page .channel{display:grid;grid-template-columns:44px minmax(0,1fr);grid-template-rows:auto auto;column-gap:14px;row-gap:2px;align-content:start}
.connections-page .channel img{grid-row:1/3;width:44px;height:44px;padding:9px;border-radius:12px;background:var(--t-surface-3);object-fit:contain}
.connections-page .channel h2{margin:0;font-size:16px;align-self:end}
.connections-page .channel .state{justify-self:start;align-self:start;display:inline-flex;align-items:center;gap:6px;padding:2px 10px 2px 8px;border-radius:var(--r-pill);background:var(--t-ok-soft);color:var(--t-ok);font-size:11.5px;font-weight:700}
.connections-page .channel .state::before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor}
.connections-page .channel .state.pending{background:var(--t-surface-3);color:var(--t-muted)}
.connections-page .channel .state.soon{background:var(--t-accent-soft);color:var(--t-accent)}
.connections-page .channel.is-soon img{opacity:.7}
.connections-page #channels:has(>.channel:nth-child(4)){grid-template-columns:repeat(2,minmax(0,1fr))}
.connections-page .channel p{grid-column:1/-1;margin:14px 0 16px;color:var(--t-text-2);font-size:13.5px;overflow-wrap:anywhere}
.connections-page .channel button{grid-column:1/-1;margin-top:auto}
.connections-page .channel button+button{margin-top:8px}
.connections-page main button{display:inline-flex;align-items:center;justify-content:center;gap:8px;width:100%;min-height:44px;padding:10px 16px;border:0;border-radius:11px;background:var(--t-accent);color:var(--t-on-accent);font:700 13.5px var(--font);cursor:pointer;box-shadow:0 6px 16px color-mix(in srgb,var(--t-accent) 26%,transparent);transition:background-color .15s}
.connections-page main button:hover:not(:disabled){background:color-mix(in srgb,var(--t-accent) 88%,var(--t-text))}
.connections-page main button:disabled{opacity:.55;cursor:wait;box-shadow:none}
.connections-page main button.disconnect{background:transparent;color:var(--t-danger);border:1px solid color-mix(in srgb,var(--t-danger) 35%,transparent);box-shadow:none}
.connections-page main button.disconnect:hover:not(:disabled){background:var(--t-danger-soft)}
.connections-page button[aria-busy=true]::before{content:'';width:15px;height:15px;flex:none;border:2px solid color-mix(in srgb,currentColor 35%,transparent);border-top-color:currentColor;border-radius:50%;animation:inbox-spin .8s linear infinite}
.connections-page aside h2{font-size:16px;margin-bottom:8px}
.connections-page aside p{color:var(--t-text-2);font-size:13.5px;margin-bottom:8px}
.connections-page aside a{font-weight:700;font-size:13.5px;text-decoration:none}
.connections-page #selection{margin:22px 0;border-color:var(--t-accent)}
.connections-page #selection h2{font-size:17px}
.connections-page #selection p{color:var(--t-muted);font-size:13.5px;margin:4px 0 14px}
.connections-page #options{display:grid;gap:10px}
.connections-page footer{padding:28px 0 0;color:var(--t-muted);font-size:12px}
.connections-page.embedded-connections{background:var(--t-surface)}
.embedded-connections main{max-width:none;padding:20px 24px 28px}
.embedded-connections main>header,.embedded-connections footer,.embedded-connections aside a,.embedded-connections .eyebrow{display:none}
.embedded-connections h1{font-size:22px}
.embedded-connections .intro{font-size:14px}
.embedded-connections .channel,.embedded-connections aside{box-shadow:none}
.embedded-connections aside{background:var(--t-surface-3);border-color:transparent}
.asset-option{display:flex;align-items:center;gap:12px;padding:14px 16px;border:1px solid var(--t-line);border-radius:12px;cursor:pointer;overflow-wrap:anywhere;text-align:left}
.asset-option:has(input:checked){border-color:var(--t-accent);background:var(--t-accent-soft)}
.asset-option input{flex:none;width:20px;height:20px;accent-color:var(--t-accent)}
.asset-option strong,.asset-option small{display:block}
.account-picker{text-align:left}
.account-picker p{margin:0 0 12px;color:var(--t-text-2)}
.account-picker-list{display:flex;flex-direction:column;gap:10px;max-height:40dvh;overflow-y:auto;padding:2px}
.wa-registration{margin-top:16px;padding:16px;border:1px solid var(--t-line);border-radius:14px;background:var(--t-canvas)}
.wa-registration>label{display:block;margin-top:12px;font-size:13.5px;font-weight:600}
.wa-registration .swal2-input{display:block;width:100%;height:44px;margin:6px 0 0;border:1px solid var(--t-line);border-radius:10px;background:var(--t-surface);color:var(--t-text);font:inherit;box-shadow:none}
.wa-registration input[type=checkbox]{width:18px;height:18px;vertical-align:middle;accent-color:var(--t-accent)}
.wa-registration p{font-size:13px;color:var(--t-text-2)}
.ainora-swal.swal2-popup{max-height:calc(100dvh - 24px);overflow-y:auto;border:1px solid var(--t-line);border-radius:20px;background:var(--t-surface);color:var(--t-text);font-family:var(--font);box-shadow:var(--sh-md)}
.ainora-swal .swal2-title{font-size:1.35rem;color:var(--t-text)}
.ainora-swal .swal2-html-container{color:var(--t-text-2);font-size:.95rem;line-height:1.6}
.ainora-swal .swal2-actions{gap:10px;margin-top:18px;padding:0 16px 12px}
.ainora-swal-confirm,.ainora-swal-cancel{min-height:44px;padding:0 18px;border:0;border-radius:11px;font:700 14px var(--font);cursor:pointer}
.ainora-swal-confirm{background:var(--t-accent);color:var(--t-on-accent)}
.ainora-swal-cancel{background:var(--t-surface-3);color:var(--t-text)}
.ainora-swal button:focus-visible{outline:2px solid var(--t-accent);outline-offset:2px}
.ainora-swal .swal2-validation-message{margin:12px 20px 0;border-radius:12px;background:var(--t-danger-soft);color:var(--t-danger);font-size:.92rem}
@media (max-width:860px){.connections-page #channels,.connections-page #channels:has(>.channel:nth-child(4)){grid-template-columns:1fr}}
@media (max-width:700px){
 .connections-page main{padding:18px 16px 32px}
 .connections-page .channel,.connections-page aside,.connections-page #selection{padding:18px}
 .ainora-swal .swal2-html-container{margin:14px}
 .ainora-swal .swal2-actions{width:100%;flex-wrap:wrap}
 .ainora-swal .swal2-actions button{flex:1}
}
@media (prefers-reduced-motion:reduce){.connections-page button[aria-busy=true]::before{animation:none}}

/* Touch devices already offer emoji on the keyboard: give the text field the room. */
@media (max-width:700px) and (pointer:coarse){.inbox-tool[data-compose-icon=emoji]{display:none}}